FAQs

Below are frequently asked questions, you may find the answer for yourself

How much does a customized weight loss program cost?

The cost of a customized weight loss program depends on your unique weight loss goals, medical history, type of program and subsequently, the kind of herbs used. Our prices are affordable and comparable with that of our competitors. At the very minimum, when coming in to our office, bring with you the consultation fee. We accept Visa and MasterCard at Point of Sale (POS).  We also accept down payments and deposits.

How much is the consultation fees?

Current consultation fee is N10, 000. Consultations conducted online and during our promotions are free. Please note that our consultation fees are subject to change at the company’s sole discretion.

How do I know that your products work?

We have successfully been in business since 1999, and have maintained our ranking as Nigeria’s foremost herbal practice. Our unique combination of herbs and medical cross-referencing perfected over the years ensure safe and effective herbal care. Many of our clients are over 100kg, with per-existing medical conditions and disabilities that restrict exercise. Our skin care products are designed for African/black skin with much sun exposure, so our products are renowned for skin repair and rejuvenation of tough, sensitive or damaged skin from harsh bleaching agents.

Can I use my prescribed medication(s) while on your program?

Our trained Consultants will cross-reference your current medication against our herbs to check for any contraindications.  We will then customize a herbal program that is safe for you to be on while on your medication.

Can I use your herbs while pregnant or breastfeeding?

We advise against the use of any herbs while pregnant or breastfeeding.  While our herbs are considered safe, they haven’t been tested on pregnant women or to see if they pass through breast milk to the infant.  If you do find out that you are pregnant during the course of the slimming program please stop using our herbs. You may continue once you are done breastfeeding.

Do your skincare products contain hydroquinone?

None of our skincare products contain hydroquinone, mercury, steroids, monobenzone, or other harsh chemical bleaching agents. Our natural skin care products are also free of parabens and silicones.  Our skincare products that lighten the skin are made using herbal extracts that contain lightening and brightening actives, which do not have damaging effects on the skin.

How do I cancel an order?

You can request to cancel your order online by 1) signing into your account, 2) visiting My Orders, and 3) clicking the button to cancel your order. While you may instantly cancel orders not yet shipped, please note that shipped orders may get to you before your cancellation request is processed. You nevertheless have the option of rejecting or accepting the order on delivery. You can also call +2348037609000 to request order cancellation.

How will the delivery be done?

Your order may be delivered by Perfect Express, by other courier companies, depending on whether the item was sold locally or internationally.

How do I pay for a purchase?

For your convenience, We offer multiple payment methods. Whatever your choice, you can rest assured that Perfect Herbals is working to keep your transaction safe. You can help by paying online at checkout so Perfect Herbals can hold your payment temporarily and more easily refund you if things go wrong.

At checkout, you can select:

  • Pay Online At CheckoutEnjoy 100% Buyer Protection
    • ATM/Debit Card
    • Internet Banking
    • Bank Deposit
  • Pay On Delivery
    • Cash Payment (Note that couriers may have limits on the maximum amount of cash they can collect.)
Point of Service (POS) with Visa/Mastercard
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